FAQ
HOW DOES A WINDSHIELD REPAIR WORK, AND WHY WOULD I NEED IT?
Windshields are laminated pieces of glass, which means they are two pieces of glass sandwiched together with a thick piece of polyvinyl butryal in the middle. This is what allows windshields to get chips, and cracks instead of shattering when impacted. Whenever you get these chips, or cracks, the outer layer glass is now technically being separated in to two different pieces. As the glass undergoes thermal expansion and compression / stress from potholes, train tracks, etc. by having that outer layer separated, the two pieces can move in sperate directions causing it to expand the damage more. By getting your windshield professionally filled in, and with high quality resins, this will bond that outer layer glass back into one solid piece dramatically reducing the chances of it expanding any more. Getting your windshield repaired is important because not only can having a damaged windshield not look the best, but it can obstruct your view, and it even weakens the integrity of the structure of your vehicle which is possibly a risk. Repairing your windshield instead of replacing it is also wallet and eco friendly as our repairs can cost a fraction of your average replacement, comes with a 4 year warranty, and it keeps unnecessary waste out of our landfills!
WHAT TYPES OF GLASS / VEHICLES QUALIFY FOR A REPAIR?
Any vehicle that has laminated glass is repairable! The only exception is Jeep "Gorilla Glass" windshields, as we have had issues with this brand in the past. We also have disclaimers on the risks of working on chips/cracks near the edges of the windshield, and any cracks that have broken the outside and inside of the windshield, you can read more details about this on our "Policies, Warranty Information, and Disclaimers" page!
HOW EFFECTIVE ARE WINDSHIELD REPAIRS?
This will vary from shop to shop. Here at Street Smarts we give our work a 4 year warranty, so we assume if any of our customers had any issues they would have came back. We have extensively kept record of any redos, or refunds on our repairs, and are proud to say as of January 2025 we have a 97% success rate!
HOW MUCH DOES A REPAIR COST, AND WHAT FORMS OF PAYMENT DO YOU TAKE?
A repair cost will vary on many things such as the size and location
Rock chips can cost $25-$35+tax
Any additional chips are $15-$25
Running cracks cost $35-$50+tax
Any additional cracks cost $15-$30+tax
This is just a basic rundown, we have way more specific details on how we do our pricing under our "Repair Information" page
For forms of payment we take
Cash +tax
Cashapp +tax and cash app fee (2.75%)
Card (swipe, chip, and tap to pay) +tax and card fee (2.6%+¢10)
IS THERE ANYTHING I NEED TO DO TO PREPARE BEFORE GETTING A REPAIR, OR ANYTHING TO DO AFTER A REPAIR?
Before getting a repair, you want to make sure all of your chips/cracks are dry. A simple effective way to do this is by making sure it's been dry already for at least an hour, and then covering it in tape. This will prevent any water from getting in them, as this can mess with our repair process.
After you get a repair done here by us, no matter how small or big it was we always recommend to leave it outside, in the sun as much as you can for 48 hours, and to avoid high pressure water for 48 hours. Other than that just make sure to hold on to your receipt to maintain that 4 year warranty!
IF MY REPAIR STILL CONTINUED TO EXPAND WHAT DO I DO?
As long as you have your receipt and it was under warranty just come on back and we can fix it again for free, or if it's too big and you're no longer happy you can instead get a full refund instead! Make sure you bring in the windshield that had the failed repair to receive the refund, if you replace it before we get to see it this will void the warranty.
DO YOU DO APPOINTMENTS?
At the moment we do not, it's only first come first served, but we plan on adding an appointment system soon!
WHAT OTHER SERVICES DO YOU OFFER?
At the moment the only other services we offer is headlight restoration and polish.
We plan on doing windshield replacements soon, we will make an update once we do.